LeoVegas review — Ontario
First-hand screenshot by Due North Odds Research Desk, 2026-08-27.
Method: our research desk captures the operator's own public pages first-hand; every published first-hand value is verified against that capture — how we test.
- Games: slots, live casino, table games, sports betting, poker
- Support: live chat, email
Last verified:
· Source:
igaming_ontario
· Snapshot: sha256:e5e6b8ab713a8b9c…
| Operator Entity | TigerGen Limited |
|---|---|
| Regulator Status | iGaming Ontario — active |
| Game Types | slots; live_casino; table_games; sports_betting; poker |
| Support Channels | live chat, email |
| Data Sources |
Check LeoVegas’s iGaming Ontario registration
Listed in: Ontario casinos with slots (44) · Ontario casinos with live casino (46) · Ontario casinos with table games (45) · Ontario casinos with sports betting (41) · Ontario casinos with poker (25) · our evidence-ranked Ontario casino shortlist.
Public records
Context from public registries and filings, read as published and dated — each block names its source. None of it is a rating.
Operator group
MGM Resorts International (SEC CIK 0000789570) is the listed parent group whose SEC subsidiaries exhibit names TigerGen Limited, the Ontario registrant behind LeoVegas. Listed as MGM on NYSE. Filings on EDGAR — latest annual report: 10-K for the period ended 2025-12-31, filed 2026-02-11; latest quarterly report: 10-Q for the period ended 2026-06-30, filed 2026-07-29. The group reported revenue of USD 17,537,683,000 for 2025-01-01 to 2025-12-31 (the parent filer's consolidated figure, not LeoVegas's).
Source: U.S. Securities and Exchange Commission, EDGAR (https://data.sec.gov/submissions/CIK0000789570.json), retrieved 2026-10-07.
Source: U.S. Securities and Exchange Commission, EDGAR (https://data.sec.gov/api/xbrl/companyconcept/CIK0000789570/us-gaap/RevenueFromContractWithCustomerExcludingAssessedTax.json), retrieved 2026-10-07.
Domain
leovegas.com is registered since 2011-02-12 (Verisign .com registry).
Source: Verisign .com registry registration data (RDAP), https://rdap.verisign.com/com/v1/domain/leovegas.com, retrieved 2026-10-07.
Mail & DNS posture
Public DNS records of leovegas.com, checked 2026-10-07:
- DMARC policy: reject
- SPF: record present
- MTA-STS: no TXT record published
- DNSSEC: validated by the resolver
Source: public DNS records for leovegas.com, resolved via Google Public DNS (dns.google), checked 2026-10-07.
Multi-Source Rating Analysis
Complaint Resolution Funnel
Askgamblers — Global Disputes
Casino Guru — Global Disputes
Ontario Safety Leaderboard
How LeoVegas compares against the Ontario operators with the highest Casino.Guru Safety Index scores.
What independent review sites report
We consulted 4 independent review sites: askgamblers (snapshot 2026-10-01), casino guru (snapshot 2026-10-01), casino org (snapshot 2026-10-01), lcb (snapshot 2026-10-01). Our own analysis of independent review data — see how we use third-party reviews. We consult, attribute, and never reproduce.
Player reviews on askgamblers (all 232)
Mean 6.261 / 10 (2 unrated, excluded from the mean) · 119 rated 8 or higher (51%) · 79 rated 4 or lower (34%) · operator replied to 181 (78%) — our counts over every review we hold, on their scale · snapshot 2026-09-02
- recent cohort (the newest 24 reviews in site listing order (page 1 first, then page 2..N)): 24 reviews, mean 6.375, operator replied to 2
- older cohort (every review after the newest 24, same ordering): 208 reviews, mean 6.248, operator replied to 179
Complaints on askgamblers
As askgamblers reports it: 171 filed · 148 of 162 resolved (91%) · average response 2 days · average amount 5908 USD — their counters · snapshot 2026-09-14
complaint detail pages were unreachable from Canada on 2026-09-02; buckets are not derivable
Complaints on casino guru
As casino guru reports it (brand-family counter): 83 filed · 23 of 27 resolved (85%) · 56 rejected — their counters · snapshot 2026-10-01
Source: third_party_corpus · coverage tier 4-source · recorded 2026-09-14
Related operators
Same operator entity on the register (TigerGen Limited): Royal Panda review.
Tested operators in the same listings as LeoVegas:
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- DraftKings Casino review — also listed for live casino, poker, slots, sports betting, table games
- Bwin review — also listed for live casino, poker, slots, sports betting, table games
- Betinia review — also listed for live casino, poker, slots, sports betting, table games
- Power Play review — also listed for live casino, poker, slots, sports betting, table games
- Videoslots review — also listed for live casino, poker, slots, sports betting, table games
All recorded facts
| Attribute | Value | Provenance |
|---|---|---|
| name | LeoVegas | igaming_ontario · 2026-10-01 · conf 1.00 · fresh |
| licenses | status: active, market_id: ca_on, regulator: iGaming Ontario | igaming_ontario · 2026-10-01 · conf 1.00 · stale |
| game_types | slots; live_casino; table_games; sports_betting; poker | first_hand · 2026-08-27 · conf 1.00 · fresh |
| owner_company | TigerGen Limited | igaming_ontario · 2026-10-01 · conf 1.00 · fresh |
| markets_active | ca_on | igaming_ontario · 2026-10-01 · conf 1.00 · stale |
| official_website | https://www.leovegas.com/en-ca/on/ | igaming_ontario · 2026-10-01 · conf 1.00 · stale |
| support_channels | channel: live_chat; channel: email | first_hand · 2026-08-27 · conf 1.00 · fresh |
Our read
We could not read LeoVegas' complaint threads: the detail pages were unreachable from Canada, so these counters are the sources' own. AskGamblers carries 232 player reviews averaging 6.3 / 10, bar the 2 with no score; 119 sit at 8 or higher, 79 at 4 or lower, and the operator replied to 181. The newest 24 average 6.4 / 10 against 6.2 / 10 for the other 208, with operator replies at 2 in the recent slice and 179 in the older. AskGamblers logs 171 complaints filed here, 148 resolved of the 162 it closed, an average response of 2 days and 5908 USD at stake. casino.guru's counter covers the brand family, not this casino by itself: 83 filed, 56 rejected by the site, 23 resolved of the 27 it adjudicated, so that ratio is out of adjudicated cases, not all 83. Across 4 sources: AskGamblers editorial 8.3 / 10 beside its player aggregate of 6.1 / 10; a casino.guru safety index of 9.7 / 10, labelled Very high, from the source's global brand page rather than an Ontario-specific reading; casino.org's Ontario review at 4.15 / 5; and 3.4 / 5 from 535 LCB member ratings. We favour the player-side volume over the house scores here, and read all of it as a brand-wide picture, not an Ontario verdict.